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  • Writer's pictureStaff Reporter

Mayor Appoints Two New Public Information Officers Effective Sep. 1, 2023

Syracuse Mayor Ben Walsh appointed two new public information officers on Sep. 1, 2023.


Sarah Pallo and Sol Munoz now hold the positions of business public information officer and infrastructure public information officer, respectively.

Sarah Pallo

Pallo, will be responsible for public information and communication activities supporting Neighborhood Development, Business Development, Code Enforcement, and Planning and Sustainability.


According to the city, Pallo will develop and distribute public information to proactively educate and engage businesses, residents and media on ongoing and upcoming projects and initiatives related to housing, neighborhood health and safety, property development, business opportunities, historic preservation, and land use.


Muñoz will be responsible for public information and communication activities supporting the Departments of Public Works, Engineering, Water and Cityline – the City’s online, social media and telephone constituent service system.


The city says she will develop and distribute public information to proactively educate and engage constituents, media, and stakeholders in ongoing and upcoming infrastructure projects and initiatives such as road reconstruction, the new trash and recycling carts rollout, sidewalk repairs, snow removal and safety, and Interstate 81 construction.


Sol Munoz

Muñoz most recently worked as a Community and Content Manager for Soul Excellence Publishing building and managing online websites, events, marketing platforms and community outreach. She also worked as a marketing intern for the WISE Women’s Business Center, supporting events and programming while creating content and graphics for social media and collateral materials. In both positions, Muñoz provided operational support to company projects and client outreach initiatives.


Muñoz is currently finishing her Master of Science in Entrepreneurship and Emerging Enterprises at Syracuse University’s Whitman School of Management.


Pallo, a Syracuse native, has spent the last fifteen years involved in support and development of local businesses in the city of Syracuse. She received a Bachelor of Science in Environmental Science and Communications at SUNY College of Environmental Science and Forestry.


Her experience includes Pallo also working for the Northside Urban Partnership as a Program Coordinator for Business Development. In that role, Pallo shaped the creation and launch of Up Start, a collaborative business development program that connects local, service-based businesses and aspiring entrepreneurs to the tools and networks that help them thrive. She also strengthened the local business community by providing engagement opportunities, marketing assistance and support to Northside businesses



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