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  • Writer's pictureStaff Reporter

Re-opening of New City Offices at One Park Place Is Announced


One Park Place. Photo credit: Rick Moriarty

Syracuse Mayor Ben Walsh announced the re-opening of city offices on Monday, August 28, 2023 after temporary closure to walk-in visitors that took effect on August 21.


The closure was part of the city’s relocation of its offices from City Hall Commons to One Park Place, a new location at 300 South State Street.

The city’s Central Permit Office re-opened on Friday, August 25, 2023.

“I am excited about what this move means to the people we serve,” said Walsh. “The new Central Permit Office is more easily accessible and offers a ‘one-stop shop’ for anyone needing assistance with permits, licenses, and inspections. All other departments and divisions are now located on the same floor, with a central reception and waiting area.”

The following departments and divisions have been relocated to One Park Place, 7th floor, and is re-opened to the public as of Tuesday, August 29, 2023:

  • Citizen Review Board

  • Code Enforcement

  • Mayor’s Office to Reduce Gun Violence

  • Neighborhood and Business Development

  • Neighborhood Watch

  • Planning and Sustainability

  • Syracuse Fire Department: Bureau of Fire Prevention

  • Syracuse Police Department: Ordinance Enforcement

  • Syracuse Police Department: Office of Professional Standards

The main entrance to One Park Place should be accessed from South State Street.

Visitors must check in with the building security attendant on the 1st floor before they can access the elevator to reach city offices, departments and divisions.

The Central Permit Office has a separate entrance located on the south side of the building, on East Onondaga Street. Limited off-street parking is available for visitors at the One Park Place parking lot, located at 343 East Onondaga Street.

“The change allows us to deliver more efficient services and improves the overall experience for visitors. We look forward to welcoming the community into the new space,” Walsh stated.

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